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End of Tenancy dispute with No Deposit Option

Started by Hellishot141, April 12, 2019, 08:59:44 AM

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Hellishot141

Hi everyone,

As you can see I'm new here and any advice is much appreciated. My partner rented a house with her friend, in Feb her friend decided she could no longer afford to live there and needed to move out. She contacted the Letting Agent who said the LL would agree that they could end the Tenancy early if they pay a termination fee. This has been paid by both Tenants and the house cleaned to a good standard. Neither Tenant was able to be there for Checkout, however they have now recieved an email stating that the cleaning was not up to standard and the Letting Agent had to arrange for a professional company to complete this work and they now want to charge my partner and her friend for this work.

As you can see from the title of my post there was no deposit paid so they are just asking for the money. In fact they "forgot" to send a copy of the Checkout report(which we now have", and they have yet to even recieve a copy of the Invoice from the cleaning company.

My question is exactly how liable are my partner and friend for this charge? Would it not have been resonable to contact them before the works took place? How would they go about disputing the charged when there is no DPS company to call on.

Many thanks in advance

Hippogriff

Just ignore them? What can they do, really? They don't have any of the Tenant's money to use, do they?

Tenants should be there for the Check-Out, though, that's just asking for trouble.

Hellishot141

Thanks for the reply Hiiogriff.

That was also my first thought but I remember there was something in the TA that stated that the Tenants agree to pay for any damages/charges etc and if they dispute them then they have to pay approx £100 fee to go to an Arbitrator service (memory is a little fuzzy). How practicable is this for the LA to enforce?

Thanks.

Hippogriff

I'd do it anyway... you're not disputing, you're ignoring. Everyone has moved on...

I would simply not engage, and I would also delight in that.

heavykarma

I agree with Hippogriff.There is nothing they can reasonably do to pursue this,and I doubt if they would go to the small claims court for such a sum.It seems to be the thing now,cleaning expected to a "professional standard".whatever that means.I think my own house is pretty clean,given all the dogs,but my neighbour with OCD would not agree.I am happy as long as tenants leave clean carpets,ovens,baths and loos, kitchen,surfaces and windows,with all garbage removed,and no obvious damage.