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Question about possible law action against my letting agency

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Author Topic: Question about possible law action against my letting agency  (Read 118 times)
Newbie
Posts: 3

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« on: November 18, 2021, 05:16:41 PM »

Hello,

I have a question about possible law action I could take against my letting agency/landlord after the situation they put me through. Let me describe the situation...

I was renting a studio flat in HMO, I was paying my rent on time for more than 2 years. One day the local council decided that they have to close the building down as it's unsafe to occupy due to problems with fire alarm and I believe some other tenants.
My letting agent has knocked on my door and said I have to leave the building now and I should take only the most precures personal belongings like a tooth brush and I should leave and wait for an update. When I was taking some of my things out I saw police, fire department and people from council so I thought there is some problem and I should leave and come back later as advised.
I went to stay at my friends house and was hoping to get some replacement studio flat from my letting agency but they were saying that they can offer me only ensuite room and they were delaying and avoid contact with me finally after a week I managed to meet with them in their office and I spend few hours talking with them and asking if they can give me this room as I don't have other place to go but at the end they didn't provide me with the room as they said they don't have anything and the moment and they will have rooms ready in 2 weeks and they asked me to leave.
This situation puts me through a lot of stress and it gets more stressful as the time passes. Most of my personal belongings are still in my old studio flat and I don't even have access to it as the building is boarded up and all doors are closed. I am afraid someone could break in there and steal my things that I have been collecting for years. I was only given an email address from the letting agency saying I should write to them and they will arrange a meeting with me when I can collect the things but they haven't responded yet.
I was so shocked they can kick someone out on the street especially when they pay rent every month. No notice was given to me and I was asked to leave straight away. Also no replacement recommendation was provided for me.
Is it possible I take some legal action against my letting agency and try to get some type of recompensation for this situation ? Could you point me in the right direction and tell me who I should contact about it ?
Many thanks.


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« Reply #1 on: November 18, 2021, 06:05:39 PM »

The agency only acts on behalf of your landlord.They cannot just find you a suitable replacement at the drop of a hat. Your landlord is the person responsible .It is my understanding that he should pay for alternative accomodation for you,such as Airb&b or a hotel,until you can move back in.As regards your belongings,I think you should contact the housing dept.at the local council to find out when you can safely have your things returned to you.If you go online,you could also find out who is your town councillor in  local government,they may be very helpful and act on your behalf.. How long ago did this happen?
Newbie
Posts: 3

I like property

« Reply #2 on: November 18, 2021, 07:21:17 PM »

Thank you for your answer.

This happen 8 days ago and I am still staying at my friends place... organising viewings and trying to rent something new asap.

Once I requested from agency to provide me landlord details they didn't want to do it at first but when I insisted that they are obligated by law to do it they provided me some address that couldn't be find in google maps.

Do you reckon I should rent airbnb for the time being and try to request landlord to pay for it ? I am a bit afraid he wouldn't pay for it and I would spend all my savings on that...
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« Reply #3 on: November 18, 2021, 07:46:00 PM »

Did they give you a phone number or email for the landlord?  What are the terms of the lease you had? You do need to get someone local helping with this one,a councillor or citizen's advice would be best.It does not sound as if you want to return there even if the place is declared safe?
Newbie
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« Reply #4 on: November 19, 2021, 03:51:41 PM »

They didn't give me email or phone just an address that cannot be found in google maps ;/
I don't think the building will be declared safe any time soon but yes I wouldn't like to return there after what has happen.

Do you recon I should contact council and ask them for help with this ?
Global Moderator
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« Reply #5 on: November 19, 2021, 07:37:20 PM »

Yes,absolutely.You need someone with local knowledge who will be able to speak to the fire dept or whoever,to find out what is going on.Google to find the town councillor for the ward that this property is in.They could be a useful in getting some resolution,or at least get your possessions back for you.Do it now,they can't help if you don't ask.
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