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How can I get the agent to return the undisputed deposit amount?

Started by suits, November 17, 2021, 12:08:06 PM

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suits

Hi all,
The TDS are handling an insured scheme deposit dispute of £100 out of the total deposit of £1600.

I've requested that the agent who hold the money return this money to us but they are ignoring our emails. The TDS have said that all I can do is request it back from the agent.
What action can I take against the agent to get the undisputed monies?

Thank you.



Inspector

Legal action I would think. On your dispute there should be a section stating how much is in dispute and how much has already been returned.

suits

The TDS have now informed me that the agent has forwarded the whole deposit to them