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Dispute about electricity tokens

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Newbie
Posts: 3

I like property

« on: October 31, 2021, 01:25:54 PM »

Hello.
I am new here. You are doing a wonderful job in this forum, a big thank you. 

My story.
Just moved in to a new flat. LL lives in the ground floor and I live above.
When I went for a viewing, the letting agent said that the LL will sell me cards for the electricity. I said ok, I understood it was prepaid meter and was also told that the supplier is one of the big six.

I went to buy from LL the first cards. I was asked to pay 7 for the value of 5 RDL card. I asked the reason. LL said that the utilities are going up thus the cards are more expensive.

In my mind I was thinking:

1) what connection has the LL with the prepaid meter upstairs and why trying to sell the cards 40% more? Is the LL setting the tariff? But then, if the tariff is old why not renew it to an updated one rather than asking for extra money on top of the value of the cards? Who regulates how much the LL can charge?

2) Not able to buy the cards on my own. Need to order them from RDL directly and they only sell them in big quantities. In the end of my tenancy I may have lots of cards left and I will be in financial loss. At some point LL may not have cards, then what? It's just a scenario. It does not look safe or practical in any way.

3) If the letting agent let me know the price beforehand, I may have taken a different decision regarding renting that flat. I didn't ask though cause I never imagined. I suppose it's my fault.

4) I am aware that by law, I am entitled to choose my supplier and the type of meter. I don't want to change supplier but I definitely want to have a normal key or proper card where I will be able to top up from the relevant shops on the high street. I am reluctant though that even I will be able to change the RDL meter to a normal one, if the LL asks me in the end of the tenancy to put the old RDL meter back. Any idea how much I will be charged to authorise a technician to put it back? Not sure if I can ask this from my supplier.

5) How am I protected from the scenario that tomorrow the LL won't ask me for more than 7? Maybe next month asks for 10 with the same excuse. 



Thank you for taking time to read my personal issue, hope you all having a good day. 
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« Reply #1 on: October 31, 2021, 02:46:10 PM »

I went to buy from LL the first cards. I was asked to pay 7 for the value of 5 RDL card. I asked the reason. LL said that the utilities are going up thus the cards are more expensive.

I don't get this.

If the card has 5 on it... the card has 5 on it... and the electricity it will be able to buy is 5s worth. A 5 card can't buy 7s worth of electricity, can it? So - at whatever rate the electricity is being sold for - the amount of money on the card will eventually be consumed, right? And then you need another.

But it's not like TicketMaster, surely? The card can't have a face value and then be sold for some other amount? Regardless of how much electricity itself costs. The card hasn't become worth more, has it? It cost 5 and it's worth 5. The only question is how much electricity you get for that 5. I presume you'll get around 5s worth of electricity... not 7s worth?

That'd be amazing!
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« Reply #2 on: October 31, 2021, 04:15:04 PM »

Don't stand for this. I have never heard of a landlord doing such a thing before.Change to a supplier of your choice. You are paying through the nose on a pre-paid meter anyway,so get the option that suits you best. I have had tenants put in pre-paid without my knowledge,and they have not been expected  to have them removed when leaving.What a money-grabbing little conman you have got there.
Newbie
Posts: 3

I like property

« Reply #3 on: November 01, 2021, 03:13:49 AM »

I went to buy from LL the first cards. I was asked to pay 7 for the value of 5 RDL card. I asked the reason. LL said that the utilities are going up thus the cards are more expensive.

I don't get this.

If the card has 5 on it... the card has 5 on it... and the electricity it will be able to buy is 5s worth. A 5 card can't buy 7s worth of electricity, can it? So - at whatever rate the electricity is being sold for - the amount of money on the card will eventually be consumed, right? And then you need another.

But it's not like TicketMaster, surely? The card can't have a face value and then be sold for some other amount? Regardless of how much electricity itself costs. The card hasn't become worth more, has it? It cost 5 and it's worth 5. The only question is how much electricity you get for that 5. I presume you'll get around 5s worth of electricity... not 7s worth?

That'd be amazing!

I agree with you but it is super confusing. It must be a sub meter and I  assume that LL left the old tariff and is making up with the extra money from the card. I asked to see the paper bill but couldn't find it, promised to show to me the next days. LL also mentioned that will call to RDL(?) to set the correct tariff so I won't have to pay the extra 2 pounds.
I mentioned that I don't feel comfortable with the situation and I want a proper prepaid meter from BG in order to be able to have my own key to top up. LL refused and said that she is not allowing it and is an old meter (around 20 yeards old) the one which is installed. Confusing as hell. First time I face this weird problem. In the end, we agreed to find out how much will cost a new meter from BG so I won't have to buy cards from her again. I assume the installation and the meter will be free.

« Last Edit: November 01, 2021, 03:18:40 AM by StudentNurse »
Newbie
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« Reply #4 on: November 01, 2021, 03:16:28 AM »

Don't stand for this. I have never heard of a landlord doing such a thing before.Change to a supplier of your choice. You are paying through the nose on a pre-paid meter anyway,so get the option that suits you best. I have had tenants put in pre-paid without my knowledge,and they have not been expected  to have them removed when leaving.What a money-grabbing little conman you have got there.


I know, I know. It caused me lots of stress these days. Must be a sub meter. Please read the above reply to the other member.
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