UK Landlord Forum / Life

Hi, I was wondering if you could please advise me.  I have a tenant in the property and she is receiving a universal credit benefit.  I have issued her a eviction notice and she is in rent arrears for over three months.  I rung universal credit and they told me to complete an online form so that the rent will come directly into my account.  I have filled it twice and it keeps getting rejected saying that the person might not be entitled to receive benefit or the rent arrears might be one month etc. 

I have rung and spoken to universal credit and and they said that they can't help.  I know for a fact that she receives universal credit because I used to get rent direct into my account from universal credit up until August this year.  She stopped it only when I sent her an eviction notice. Is there any way I could request rent to me directly?

I have UC for one Tenant paid to me directly, so it's possible. I never had to do anything... I always thought the Tenant requested it. I received a phone call from someone at UC and they simply clarified the bank account I wanted it sent to, then it started to happen. So all I can say is - it's possible. But you may need your Tenant's help (I cannot confirm). The Tenant I am referring to is a feckless money-mismanager, so there's form there of it disappearing if it gets into her hands. She knows this as well as anyone else. She accepts she's irresponsible, she just has poor impulse control.

Thanks but my tenant is very difficult and she has deliberately stopped the payment which was coming to me directly.  Now she gets rent from UCbut she is not paying me.

Eviction. CCJ. Move on...

She is obviously not going to pay you.It's rotten luck,but the sooner you get her out the better.Maybe you ignored some nagging doubts or warning signs.Be very cautious next time.

Definitely.  I have learned my lesson now.