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Tenant claiming me for not registering deposit [Page 2]

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Author Topic: Tenant claiming me for not registering deposit  (Read 592 times)
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« Reply #30 on: February 29, 2020, 11:12:52 AM »

You may be fretting needlessly.If they accept the offer made in your last sample letter you won't need to produce documents,just get them to sign it off and pay them the money.You can't proceed with any negotiating until you send that letter.Incidentally,I know Crisis won't be prepared to back you up-it is after all not their fault that you failed to handle the deposit correctly-but have you let them know how things turned out? A chain café in my area used to give leftover food each day to homeless people,but stopped after a few of them claimed compensation for "food poisoning".Settled out of court to avoid bad publicity.Sickening.
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« Reply #31 on: March 06, 2020, 01:39:45 PM »

Hi everyone

To let people know I resolved the claim against me.

I spent a lot of time reading and understanding what had been levelled against me, I was angry and resistant initially though I had to bite the bullet and face up to the reality of my situation. I was in the wrong according to the law no matter the circumstances.

I sought David's help, as previously mentioned, though he put further the gravity of the claim into further perspective, of which I've thanked him for, I found his methods unworkable and his patience very short.

My aim was to avoid court, I had a part 36 offer of £3,253.60, (£660 x 2 x 2, £268, £345.60), of which I wanted to negotiate down to as low as possible.

Here's the only email I wrote to J&B, besides the one to ask for time while I sought legal advice:

Dear Johnson & Boon,

Thank you for your patience while I received Legal help on this matter.

Re. the claim of £268 for not returning the full deposit, this I find odd.
I have signed proof, witnessed, and texts to back this up, 2 payments of £100 on the 14th and 18th October 2019, 1 payment of £68 on the 4th November 2019. Along with the BACS transfer of £392 on the 4th November 2019, the full deposit of £660 was returned to the tenants.

I propose the sum of £1,320 plus your legal fees of £345.60, a total sum of £1,665.60, as full and final settlement of this matter. This will be transferred to you within 7 days upon receipt of acceptance of this offer.

This offer is made as a genuine attempt to resolve matters immediately without the need for Court proceedings or payment plans to be set up.

I trust that you give this offer your serious consideration.

Yours sincerely,

James PP.

This was accepted the same day. Of course I was very happy with this and I've paid the money this morning so that's the end of the claim.

I wish to thank all the people who helped me, who showed me the reality of the situation I was in, particularly Hippogriff, your words were taken on board, thank you. And heavykarma, thank you for your contribution.

Again, many thanks to this forum.

If my experience can be helpful to others fell free to ask.

With thanks, James PP.
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« Reply #32 on: March 06, 2020, 02:12:09 PM »

That is good to hear,a great way to start the weekend for you.I am sure others will benefit through reading your case.
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« Reply #33 on: March 06, 2020, 02:50:11 PM »

Yeah, I agree... I think that's called a bird-in-the-hand... or something... a quick win for the claimant, that's worth the small effort they put in, you got a rap on the knuckles and won't do it again. But it didn't bankrupt you, so all's well that ends well - and thank you for letting us know.

I don't believe there's been a forum entry thanking me before... so I will go and print this off on 100gsm paper... usually it's the complaints against me I print off.
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« Reply #34 on: March 06, 2020, 04:11:10 PM »

I have certainly thanked you and praised your wisdom,but that obviously counts for nothing.What am I-chopped liver?
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« Reply #35 on: March 06, 2020, 05:19:23 PM »

I framed your complaints (to me, about me), most likely... but I have also praised you... you know it's true. Anyway, I meant by strangers... newbies... not old lags.
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« Reply #36 on: March 06, 2020, 07:39:05 PM »

I can't believe I would ever have complained about you ! I am dead flattered to be considered one of the elite old lags on here.   
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« Reply #37 on: March 06, 2020, 11:15:07 PM »

I think you had said I was lacking Human qualities, like empathy and warmth? You're right, though, it wasn't a sneak complaint, like some do... (and Simon P. deals with)... it was open.

4 years is a long time. Most get bored. So, yes, you're an old lag now.
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