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Give me strength.

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Author Topic: Give me strength.  (Read 485 times)
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« on: March 25, 2021, 02:57:00 PM »

I hesitated with this new tenant,having had a comment from his previous landlord.She said he was a clean freak and paid the rent on time,but constantly complained about petty things.Despite having a good energy rating for example,he tried to get further things done at her expense to cut his bills.I phoned tenant for a frank chat,and despite the language problem I think I got the message across,and we parted cordially.
The lease was signed early at his request,although the tenancy begins last day of March.

Yesterday he phoned me and the agent,requesting the keys in advance to help make the move more convenient,he is just a few minutes from the flat.He paid all the money,and I handed the keys over.
First thing today he phoned,asking me to meet him at the flat,to show "all the problems".He refused to say what these were,so I politely
 refused.to go.

He then insisted the place was meant to be unfurnished despite the advert and photos showing all the contents.He had no idea the bed folded down,and was "dangerous and heavy".He wanted all furniture and the fridge removed by me,and  the 6 months old mattress should be removed,as he never sleeps on someone else's bed.He had a virtual viewing,then visited in person,with no mention made of these issues. 
.

This is a studio,300 less than his current larger flat.

I told him the flat was taken as seen,and that I do not store stuff.He became quite rude,shouting me down and saying he could not live there as things are.I ended the call,and emailed saying I would not be spoken to like that,and that I would happily take back the keys,and return his rent and deposit,ending the tenancy by mutual agreement..

Just had an email, "The agent says you are  lovely lady and great landlord .Please not worry,I help you with the flat and sort it out". I am  so angry with myself, I should have heeded what the other landlord said.He had hinted that she was racist,and I gave the benefit of the doubt to him.More fool me.Rant over..

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« Reply #1 on: March 25, 2021, 08:49:56 PM »

What does the Tenant "sorting it out" result in, do you think?
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« Reply #2 on: March 26, 2021, 11:32:09 AM »

I know.He has the information pack,which explains the procedure for reporting problems.I am emailing him today to make it plain that other than minor repairs,he must contact me before doing anything,especially plumbing or electrical issues.I have now
 heard that he took the washing machine apart at his previous place, spare parts were not available and he and the landlord were at loggerheads over it. His English is very poor,and my Portugese is non-existant. I am insisting on emails so I have a record of everything. I seem to have had a few "complicated" tenants this last year.








 
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