UK Landlord Forum / Life

Hello there, I left my old tenancy about a month ago and reviewed the property with my landlords representative. We agreed that the total sum to be taken from the security deposit was £25 for a key I had lost and both me and the representative signed an inventory that stated everything was in an acceptable condition. However, three weeks later, two weeks after I first tried to get my deposit back, the landlord is now saying that they want additional money from the deposit to cover 'professional cleaning' with the reason listed on dps as ' professional clean as stated in tenancy agreement'. Should I dispute this or not?

Sure. You have nothing to lose. Your responsibility is to ensure the property was as clean as it was when you took on the tenancy... not to have anything professionally cleaned. Professional cleaning means nothing relating to the standard of cleaning performed... just that someone was paid. Your evidence is the signed Inventory document (which I hope you have a copy of) stating that the issue was done-and-dusted (sic).

Quote from: Hippogriff on September 25, 2020, 09:40:41 AM
Sure. You have nothing to lose. Your responsibility is to ensure the property was as clean as it was when you took on the tenancy... not to have anything professionally cleaned. Professional cleaning means nothing relating to the standard of cleaning performed... just that someone was paid. Your evidence is the signed Inventory document (which I hope you have a copy of) stating that the issue was done-and-dusted (sic).

The one problem with the sign out sheet is that they added stuff after I had signed and before I got a copy

A serious accusation... and almost implausible. Why wouldn't you get a copy there and then? That document was your protection against this situation.

Quote from: Hippogriff on September 25, 2020, 06:38:47 PM
A serious accusation... and almost implausible. Why wouldn't you get a copy there and then? That document was your protection against this situation.

I was under the impression that they were going to email it to me later that day. It's a company, and I thought they would be professional.  You can actually see where they've added stuff on after as they've tried to add stuff on only to have the ink run out half way through a sentence and they've just left the sentence there like that, half finished.

Quote from: Hippogriff on September 25, 2020, 06:38:47 PM
A serious accusation... and almost implausible. Why wouldn't you get a copy there and then? That document was your protection against this situation.

Also I should add that they told me they would email me the copy later. I couldn't check to see if they had done this until the Wi-Fi at my new place was set up about three weeks later.