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Noise from upstairs flat

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Author Topic: Noise from upstairs flat  (Read 242 times)
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« on: January 22, 2020, 09:12:21 AM »

Morning everyone
I live in a purpose built block of 18 flats and have done for 21 years with little trouble until now
I own the flat with my husband. My problem is tenants who moved into the flat above a few months ago
For the past month or so there's been a creaking door upstairs and it's not just any old creaking door. It's like something out of the Hammer House of Horrors and goes on all night.
My husband made a friendly approach with some 3 in one oil but the noise goes on. The landlord isn't being very helpful. I'm a legal secretary so know about "quiet enjoyment rights" of tenants but what about mine? It's stopping me sleeping.
Am wondering what my rights actually are. The landlord seems loathe to go up there and check the doors.
Thanks
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« Reply #1 on: January 22, 2020, 02:31:55 PM »

Why involve the Landlord?

Deal with the occupant of the upstairs flat just as if they were the owner... the Landlord is not their parent, owner, carer. You can't grass adults up to other adults because of their relationship... the issue is between you and your vertical neighbour. If the neighbour deals with you reasonably and suggests some kind of maintenance is required... that then becomes a problem between them and their Landlord. If no joy comes from anything, you start to complain via formal channels... talking to someone's Landlord, I'm afraid, is not a formal channel.
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« Reply #2 on: January 22, 2020, 02:33:20 PM »

The other solution would be to purchase a small can of WD40 and leave it outside the door, with a polite note - "please squirt this liberally over any and all hinges you can find".
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« Reply #3 on: January 23, 2020, 12:57:25 AM »

talking to someone's Landlord, I'm afraid, is not a formal channel.

Would that still apply if the landlord owns both properties?

I had a similar idea of getting friendly enough with them so they invite you in and you go armed with a can of WD40 to secretly spray every hinge you see. Is it happening every night or on windy nights? Maybe they leave a window open and on windy nights it's making a door move back and forth. Something they had no idea was causing a noise nuisance and easily fixed.

I used to live in a flat and the tenant below changed several times and each one was about as anti social as you could get. A fan with it's constant sound helped me to nod off. It's the random sounds that make it impossible to switch off.
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« Reply #4 on: January 23, 2020, 10:32:01 AM »

talking to someone's Landlord, I'm afraid, is not a formal channel.

Would that still apply if the landlord owns both properties?

It's not a formal channel for neighbour disputes / nuisance / complaints. This kind of thing should be resolved (and be resolvable) between reasonable adults. If that fails then the formal channels could / would include the Management Company of the block (who might try to involve a Landlord) and / or the Council's appropriate team...

https://www.gov.uk/report-noise-pollution-to-council

The problem with noise is that it's subjective... but formal channels would eventually include objective measurements of what's acceptable, and not.

WD40 all the way for this one.
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« Reply #5 on: January 25, 2020, 04:04:37 AM »

If you rent with the landlord then they are a formal channel. I live in a house converted in to flats each with it's own utilities and council tax and my landlord owns the whole building. He would definitely prefer to get involved in any disputes and mediate them before the council are involved.
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« Reply #6 on: January 25, 2020, 09:22:23 AM »

Not a formal channel for neighbour disputes... an informal channel, trust me.
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« Reply #7 on: January 28, 2020, 01:50:10 AM »

trust me.

 ;D ;D ;D
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