UK Landlord Forum / Life

Hi hope someone can help.

My mother is in a private rental bungalow and there have been issues with toilets backing up and overflowing since she moved in. After weeks of plumbers trying to fix the issues with sewage constantly overflowing, the rental agency has said that the advice they have is that the cloakroom toilet must be removed leaving my mother with only the bathroom toilet.

Having a second toilet was one of the main selling points for my mother when she took the property.

Can I get some advice on whether she can get a rental reduction based on the fact that a material change has occurred with the property since she took out the lease?

Many thanks

Alastair

Rental reduction is entirely dependent on the landlord. Absolutely no guarantee or precedent that they have to.

ultimately, there is a fair claim that the house is not as it was when the tenancy agreement was signed. Therefore insist the toilet is fixed, or a reduction in rent you would be happy with as an alternative. Failing this tell them you're leaving. This is your only real bargaining chip.

Lets see what the landlord prefers to do.