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End of tenancy cleaning: dissolved company? [Page 2]

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Author Topic: End of tenancy cleaning: dissolved company?  (Read 3649 times)
Jr. Member
Posts: 95

I like property

« Reply #30 on: October 31, 2020, 05:32:08 PM »

Hi Inspector,

So they want to take 50 pounds for the mark on the wall and 84 for the cleaning. As I dont have pictures of the wall (remember, the Clerk didn't let me stay to take pictures), I think it will be difficult to say no, Same thing for the cleaning, I do have pictures but I don't have the date and time on it :(

So I was thinking, maybe I should accept as I will have my money back in a couple of days instead of raising a dispute and trying to negotiate for several months.

134 Pounds is a lot but it's only 10% of the amount of my deposit so I guess it could be worst
Thanks for the reply.

You don't need your own photos but you should have a copy of the checkout report which will show how bad the mark is.  50 isn't much for wall damage but the deposit is your money so only give it up if the deduction is valid.

84 for cleaning is a fair price but I believe you have already paid your own cleaner so you are paying more than 134 if you add what you have already paid.

You do have the option of requesting they return your undisputed amount immediately then raise a dispute for the 134.  It will take a couple of months for the dispute service to make a decision but this doesn't stop or slow down you getting the undisputed funds.
Newbie
Posts: 18

I like property

« Reply #31 on: November 01, 2020, 12:59:22 AM »

Hi Inspector,

Thanks for your reply! Actually no, I didn't pay any company to clean, I finally cleaned myself as I had the feeling that they would claim for cleaning anyway and wanted to avoid to pay twice. That seemed a good strategy after all :) I took legal advice and I remember that they said that the risk is that at the end, when you go into dispute, you can find yourself pay more than the amount initially claimed by the Letting Agent or Landlord and then you can't contest the decision taken by DPS, I am not sure if that's correct
Jr. Member
Posts: 95

I like property

« Reply #32 on: November 02, 2020, 03:15:19 PM »

Hi Inspector,

Thanks for your reply! Actually no, I didn't pay any company to clean, I finally cleaned myself as I had the feeling that they would claim for cleaning anyway and wanted to avoid to pay twice. That seemed a good strategy after all :) I took legal advice and I remember that they said that the risk is that at the end, when you go into dispute, you can find yourself pay more than the amount initially claimed by the Letting Agent or Landlord and then you can't contest the decision taken by DPS, I am not sure if that's correct
"I remember that they said that the risk is that at the end, when you go into dispute, you can find yourself pay more than the amount initially claimed by the Letting Agent or Landlord and then you can't contest the decision taken by DPS"

That is flat out nonsense.

Example:
Deposit 1500
Landlord wants to deduct 1000
Tenant agrees to 500 deductions
Tenant disputes 500

If the tenant requests the 500 undisputed amount back then landlord must return this.  The landlord also holds onto the 500 deductions the tenant agreed was correct. The tenant then raises a dispute for the 500.

The tenant and landlord then fill in the details on the DPS website stating why they agree or disagree with the 500.  The DPS then makes a decision on the 500.

There is no option for the DPS to judge for more than the amount disputed so this legal knowledge is embarrassing.  A real fundamental lack of understanding of the dispute service.

The only way that I could see for the deductions to be higher is if the landlord or agent change their stance and change the deductions to more than  134.  But in over 5 years in the industry I have never seen that happen.
 
Newbie
Posts: 18

I like property

« Reply #33 on: November 02, 2020, 05:15:05 PM »

Ho that's strange! Understood,I will see if I can do something about these 134 Pounds (especially the cleaning).
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