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« on: May 17, 2022, 02:55:33 PM »

please delete
« Last Edit: May 18, 2022, 12:43:08 PM by chickenlittleblahblah »
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« Reply #1 on: May 17, 2022, 04:31:37 PM »

What on earth do you expect them to do? I would not have charged for my time if getting quotes for work,I am not even sure you could legally do that. Then to cap it all,you made nasty blackmailing threats. I don't know if you have to worry about the consequences.I do think you need to take a long hard look at yourself and how you treat other people.Maybe start with making an apology? You should certainly not have held onto those documents. 
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« Reply #2 on: May 17, 2022, 04:43:17 PM »

You're not allowed to charge for your time because you have an obligation to keep the losses that you are seeking compensation from to a minimum.

I'm not sure not being a registered with the ICO is the positive you think it is, because if you hold personal data you're meant to be.
So there are potentially more breaches of the data protection regulations than you think.

From your description, the data breach is likely to be by the agent, who have obtained a lot more personal data than was necessary and have passed it on to you, which they probably shouldn't have done.

Threatening to reveal personal data is quite a serious offence.

But I'd imagine the worst that's likely to happen is a letter from the ICO asking for details.
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« Reply #3 on: May 18, 2022, 12:15:03 PM »

Definitely a mistake proposing to charge time for obtaining quotes. This appears to have started the tension.
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« Reply #4 on: May 18, 2022, 09:54:54 PM »

please delete

Why have you replaced all the text of your original post? It renders the thread useless, whereas as originally written, it may have been helpful to others in the future.
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« Reply #5 on: May 19, 2022, 12:20:25 AM »

Hey @chickenlittleblahblah, I'm rather confused.

You originally posted this to Landlord Forum (and then deleted it):

Quote
Former tenant filing complaint with ICO against me

My former tenants are filing a complaint with me and the ICO regarding my handling of their data. During their tenancy referencing, they provided the agent I hired to market and reference potential tenants with sensitive documents (one very lengthy one, which I only required a portion of, but received the entire document at the request of the agent) with information about one of the tenants divorce, ex spouse, children, medical information. A portion of the document was used to verify income to meet income requirements.

During the check out process as the tenants moved out, we came into disagreement about amounts owed from the deposit for damages, whether they should use the specific companies I was suggesting, I said I would charge for my time should I be required to get other quotes and the tenants stated those charges and demands were not part of the tenants rights 2019 act and they would dispute and report them.

It got very heated, and I asked one tenant if she knew I had those sensitive and lengthy documents pertaining to her divorce, whether her ex spouse knew, and that it contained sensitive information about her children, medical issues, and should she want to hurl threats, I could do the same.

The couple is now filing complaints about my handling of their data. Is there anything I can do to protect myself? I am also not registered with the ICO, so could they even find me. Is this even worth me worrying about? I have the resources to hire the best solicitors necessary but curious whether I should take that step.

but on LandlordZone @chickenlittleblahblah posted (and then later deleted) this:

Quote
Landlord blackmail?

Whilst we and our former landlord were in the middle of a small dispute over cleaning and decorating of our formally rented house (we’ve just received our checkout forms and the house was said to be “generally clean”), he threatened to charge us for his time in getting quotes (even though we’ve offered to handle) if we did not use his preferred professional decorating services and professional cleaners. When we advised that this specific charge and any other charges would be disputed and we were able to use our own, he threatened to use very sensitive and personal information about myself and my children and my ex spouse (which was given in our tenancy referencing checks) in order to get me to comply with his wishes.

I understand this is a major breach of GDPR, the storage and care of private information, and frankly it’s blackmail.

He sent a follow up email demanding we pay him £1000 to make it all stop.

we paid on time for 2 years and we’re problem free tenants.

I’m not really sure what my legal recourse is but there are whole lot of problems with the situation. I’ve contacted a few solicitors, filed a police report, and am now not responding to his emails. I’d love any helpful advice.


So which character are you in this tale?  The landlord or the tenant?  The blackmailed or the blackmailer?


 
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« Reply #6 on: May 19, 2022, 01:19:41 AM »

Someone's writing an essay for class.
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