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Tenant compensation

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Author Topic: Tenant compensation  (Read 100 times)
Newbie
Posts: 1

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« on: August 10, 2020, 07:41:38 PM »

Hi All.

My tenant is leaving in 3 weeks time.
But last week I received a notification form the neighbor below of a wet patch on her ceiling.
I went to the flat to inspect the cause of the leak and I noticed the my actual tenant had the drainage blocked. the water broke the seal on the pipes and the leak damage the base of the shower, for this reason the shower tray is moving and the mastic/silicone cracked  increasing the damaged of the leak. I called a builder to do the job and he needs 5 days to remove the shower and enclosure repair and fix back everything. 

The the ASSURED SHORTHOLD TENANCY AGREEMENT stipulate:

"6.4 During the Term of this Agreement or after its termination, the Landlord may charge the Tenant
or make deductions from the Security Deposit for any or all of the following:
6.4.3 Unplugging toilets, sinks and drains;
6.4.6 Any other repairs or cleaning due to any damage beyond fair wear and tear caused or
permitted by the Tenant or by any person whom the Tenant is responsible for;"

The Tenant is not happy that the repair will be for so long and she wont be able to work because of the noise of the work.
she asking me for a compensation for her to move to a Airbnb while the work is done.

The fact is that, she can use the secondary toilet but she will need to share with the other tenant and she can use the living room to work.

The reality is that all the work to be done is because she did not take care of the place (Drainage) as is pointed as her responsibility on the contract.

Could someone advice on what to do?

Have a nice day and enjoy the weather.
Best

MDS


 
Sr. Member
Posts: 397

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« Reply #1 on: August 10, 2020, 11:13:27 PM »

Keeping water and sanitation in repair and proper working order is the landlord's responsibilities, save that the issue was casued by the tenant not using the premises in a tenant-like manner. If the tenant was at fault, then you certainly won't be liable to pay any compensation. In other cases, the landlord must make repairs on a reasonable timeframe based on the issue. If it takes 5 days because that's how long the repairman need, then that's entirely reasonable. I wouldn't suggest the tenant would be due any compensation, especially if they can still live there given a (shared) secondary toilet, even if it will be a bit nosiy for a while.
Global Moderator
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Posts: 3612

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« Reply #2 on: August 11, 2020, 09:45:24 AM »

I would just say "no"... I don't think there's need to justify yourself. Just decline, and then see what happens. The power of a good solid and simple "no" is often forgotten. That said, you always greatly increase your chances of getting something you want simply by asking for it, so bravo to the Tenant... as long as it hasn't become something they believe they're entitled to... and, of course, that they believe they "know their rights".
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