Forum Home Search Login Register
+  Landlord Forum
|-+  General Category
| |-+  Landlord Advice & Help
| | |-+  Tenant asking about compensation

Tenant asking about compensation

Pages: [1]
Print
Author Topic: Tenant asking about compensation  (Read 283 times)
Newbie
Posts: 23

I like property

« on: August 12, 2020, 04:13:58 PM »

We have a tenant at a property we rent out who is asking for compensation regarding a shower which is currently being replaced. Please see below the sequence of events.

Tenant reported that the shower was leaking around the beginning of July

We had tradespeople out to look at the shower who resealed it but this didnít solve the problem.

Another trades person went out and re-grouted the shower which also didnít solve the problem.

We decided the best course of action After advice was to completely replace the shower tray and cubicle. The original shower was ripped out around a week ago and it was obvious there was a leak as the base and wall were damaged. This has been left to dry and a new shower cubicle and tray is being fitted this Friday.

The tenant does have another shower unit which is comes off the bath taps and is hand held.

The tenant is now asking with regard to some sort of compensation for the shower not being available for use and the inconvenience of having to use the handheld and letting the contractors in the sort it out. From our point of view she has a shower which she could use and also she is having a brand-new shower fitted this week so we donít think it is reasonable to expect any compensation. Iím really just after other peoples opinions on this matter at the moment.
Sr. Member
Posts: 397

I like property

« Reply #1 on: August 12, 2020, 04:32:21 PM »

Nope to compensation. Your response to the need for repair are reasonable. If the tenant were owner-occupier, they would have probably done similar on a similar timeframe.

Tenant don't get compensation for "letting the contractors in" to effect repair. They either are there to supervise or let the landlord to do so, or they can choose to refuse permission for entry in which case no repairs.
Global Moderator
Hero Member
Posts: 3612

I like lots of things

« Reply #2 on: August 13, 2020, 11:58:40 AM »

Things break.

Sometimes not even through mis-use, or because a Clown installed it using instructions in another language, or because a hippo used something designed for a gazelle... sometimes things do just break. The question is - as pointed-out - whether the Tenant could have done anything differently (or much better) than you have, if they owned the home? The answer is probably no. That said... I would be at least grateful for the Tenant chaperoning the Trades... the Trades are often late, disappear without notice after they've turned-up, take longer than expected, rude, dirty when they use your facilities and possibly thieves... they need chaperoning... it's not the actual responsibility of the Tenant to do this for you... if you forced them to do it, I might offer something... if you offered to do it, but the Tenant refused then I might not.

Renting a property is like a half-way point between owning your own home and booking a hotel... in a hotel, if the shower wasn't working (not necessarily leaking) then the hotel would move you to another room - a fair expectation - but if you own the home you've gotta get it fixed... renting means you're reliant on someone else to get it fixed. I think this comes down to your relationship with the Tenant and whether they will stay long-term and are good at paying rent etc.. The issue is... you're already on the back-foot... I prefer to get in there with a goodwill gesture first... but this is only if I see things have started to crumble (not literally)... usually process and availability. You've been asked. Now it can get uncomfortable and feelings can be hurt.

The Tenant perceived "Bubble of Immunity" is a real thing.
Jr. Member
Posts: 50

I like spoons

« Reply #3 on: August 14, 2020, 05:50:27 PM »

Is laughing in their face a valid response?
Global Moderator
Sr. Member
Posts: 468

I like poetry

« Reply #4 on: August 14, 2020, 06:30:02 PM »

Is laughing in their face a valid response?

No.




You have to laugh from a minimum of two metres away.
Jr. Member
Posts: 50

I like spoons

« Reply #5 on: August 18, 2020, 10:50:03 AM »

Is laughing in their face a valid response?

No.




You have to laugh from a minimum of two metres away.


Ah yes, very good point. Presumably with a mask on also
Global Moderator
Hero Member
Posts: 935

I like property

« Reply #6 on: August 18, 2020, 12:03:32 PM »

This is where hand gestures come in useful,being careful to wash them first and apply sanitiser.
Newbie
Posts: 23

I like property

« Reply #7 on: September 03, 2020, 01:49:21 PM »

Well this has now moved forward about one month and the tenant hasnít paid the rent this month (5days late now) and there is no communication from them either. We were due to have some remedial decorating work carried out early next week however as they are not paying the rent or corresponding in anyway I assume we are fully entitled not to carry out decorating work until the rent is paid. Basically itís £500 worth of work that we need the rent really to pay for it otherwise we will be in overdraft.

On another note if we decided to sell the property what are the current guidelines? It does seem rather confusing as somewhere says three months and elsewhere it says six months
Sr. Member
Posts: 397

I like property

« Reply #8 on: September 03, 2020, 02:35:42 PM »

Section 21 is currently six months notice.

You can always try to sell with tenants in situ.
Global Moderator
Hero Member
Posts: 935

I like property

« Reply #9 on: September 03, 2020, 03:38:26 PM »

Trying to sell with tenants in situ is never ideal at the best of times.With someone like this tenant,she may make it extra difficult.I would add, having the finances so tight that one month of  missed rent means cancelling work is not a secure way to live.
Newbie
Posts: 23

I like property

« Reply #10 on: September 03, 2020, 03:47:46 PM »

Well we could afford it if we had to from savings but donít see why we should bother with doing that when she isnít playing ball by not paying rent. There is no mortgage on the Rental property so we are whatís called asset rich cash poor.
Pages: [1]
Print