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Responsibility for washing machine not draining?

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Author Topic: Responsibility for washing machine not draining?  (Read 105 times)
Newbie
Posts: 2

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« on: May 28, 2020, 05:52:51 PM »

Hi All

Our managing agents emailed today to say the tenant's own washing machine is not draining away.  Allegedly, they have had "an engineer" out who says the problem is not with their washing machine.  Can anyone advise how I can cover myself against paying out for a problem which could in fact have been caused by their neglect?  Maybe a build up of fabric softener or a child's sock that has found it's way into the pipe?  Would that be my responsibility?  Many thanks for any advice.

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Sr. Member
Posts: 417

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« Reply #1 on: May 29, 2020, 10:32:37 AM »

Does it drain into the top of a standpipe or via a spigot onto a drain? Do other sinks etc that plumb into the same drain work OK? It won't be a sock - have you seen the size of a drain hose on a washing machine? - but it could well be a build-up of gunge in the trap. If so, get it cleaned out this time and then, if it happens again in an unreasonably short space of time, your tenants can pay for the next one.
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« Reply #2 on: May 30, 2020, 07:14:40 PM »

Can't a test be done? Remove the grey plastic waste pipe from the property's waste pipe and stuff it into the sink... to see whether the washing machine then drains fine (into the sink, which might be connected to the same drain... but then they'd be complaining about that, right?). That pipe usually just sits in a vertical pipe or is clipped on... if it's not draining from itself successfully then the problem does lie with the washing machine. If it is, then the problem lies with your property's drainage (still doesn't help as to who caused it, but it might help you frame it in terms of Landlord's repairing obligations and move on quickly).

I've had blocked toilets before... I paid for them to be unblocked, Handyman job... 15, in the dim-and-distant past I employed one of those nationwide cowboy companies... basically just used a plunger aggressively (I thought - anyone can do that!)... charged me 80, but still resolved it. Sometimes best to just move on rather than argue the toss over such small beer.
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