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Oven and hob were damaged but not stated in inventory check out sheet.

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Author Topic: Oven and hob were damaged but not stated in inventory check out sheet.  (Read 96 times)
Newbie
Posts: 3

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« on: August 12, 2020, 10:13:24 AM »

I think this is an issue between tenant, full management agency and landlord.

Tenant has moved out 6 months before, and checkout was completed,  a small amount cleaning fee was deducted and we both agreed.

Landlord has moved back to the property and has been living there for the last 6 months, he found out that there are several hiden damage hasn't been checked by the full management agency.

1, oven was faulty - it was newly bought for no more than 1 year, fully operated when the landlord lived in the property, and it is no longer useful.

2, electric hob lost its sensitivity in touching - it was newly bought also.

3, curry stained in the curtain and ceiling, literally everywhere - tried to clean it with liquid soap and vinegar, it is never helpful.

4, over charged fees and found out agency could have made up the damages.

5, leakage on the wall was created by the tenant and the landlord has to pay thousands of pounds to replace the wall to stop the leakage.

What can the landlord do in these cases?

Full management is meant to hellp landlord reduce the stress, but it seems like the full management agency didn't do their part to help but to abuse the landlord.
Let alone numerous little extra charge in each month statements.


Thanks

Global Moderator
Hero Member
Posts: 935

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« Reply #1 on: August 12, 2020, 10:48:53 AM »

I am not sure what is meant in point 4 "agency could have made up the damages" ?
Also point 5, That sounds pretty dramatic,are you saying the whole wall has to be knocked down because of a leak,presumably from upstairs bathroom?
If you moved in right away,surely these things would have been obvious from the start,or have you only just done so?
Did you query the extra expenses on the monthly statements at the time,what was the response?
Overall, your chances of getting the agency to compensate you without you going to court are zero.Many on here have ended up doing without full management,after similar experiences.
 
Newbie
Posts: 3

I like property

« Reply #2 on: August 12, 2020, 11:54:33 AM »

Point 4: agency did make up a bill for us. They quoted the charge is about "fallen wall in backyard".  Then after the property was returned,  I realised that no wall was fallen, and came back to them for clarification. They then said " sorry, corrected bill was for gutter cleaning" , and for gutter cleaning, the bill was around 400, the property is not big, we don't have 100 metres of gutter for cleaning ( if retail price for gutter cleaning is 4 - 5 pounds ). Big question mark.

Point 5, the whole wall has to be knocked down, this is a brand new property only used by the tenant for 1 year, and we have to knock down our good wall. My heart is bleeding. You konw the feeling like looking after your kid and it wasn't been properly looked after by other family. Yes, leakage from upstairs bathroom. That is why they charge 400 for gutter cleaning.

Extra expense, management fee is not cheap. And we suppose this mean that many daily running cost will be covered, just not for any job need to be done out of office. They charge check legal fee monthly. Means they check up legal terms on our behalf. Ridiculous.
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« Reply #3 on: August 12, 2020, 02:40:30 PM »

I really don't understand what is meant by "check legal fee monthly". How did you come to use this agency,are they a proper company,or an individual working alone? The fee for gutter cleaning is very high indeed.Who has looked at your internal wall and given a quote for thousands of pounds? Have you had more than one estimate for the job? This is all quite hard to grasp as you describe it.
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« Reply #4 on: August 12, 2020, 03:30:28 PM »

Landlord has moved back to the property and has been living there for the last 6 months...

Because of this above...

Quote from: kenny2021
What can the landlord do in these cases?

Nothing. Your time has passed. There is no further involvement from the ex-Tenants at least... they're long-gone. The point of Check-In and Check-Out and an Inventory is to guard against these issues. You could be an outrageous alcoholic and suffer bouts of aggression and memory black-outs due to your over-consumption (or drug abuse)... these things could've happened at any time in the intervening six months you've been living there, just trashing your own place around your ears.

Leave the ex-Tenants out of this. Noticing curry stains six months down the line feels like some kind of joke? Are you really serious on this one?
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