UK Landlord Forum / Life

Hi,

I paid an estate agent two years management fees up front, now the tenants have left after just 11 months. I contacted the agency via email to inform them that, as they have not yet replaced the tenants, I have found tenants and I would like them to return the fees for the remaining period.

The following is the reply I got - "please note that refunds on fees are only issued as a good will gesture and only as a credit on a next let. As you have now let the property yourself you would not be entitled to one".

Surely this is not legal??

Can they really not return the fees??

Please advice as it is about £3500!!!


Thanks

Hello makassam,

Can we please start by you telling us what's in your written legal agreement between you and them around early termination.