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Poor inventory done by the estate agency

Started by kesm, January 03, 2018, 02:53:14 PM

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kesm

Hi all.

I have a house where the estate agency was fully managing the house for me when the tenants moved in. The estate agency did the inventory and signed on my behalf.
The tenants are now moving out and I asked to see the inventory. It has minimum detail, the top floor of the house has no photos and there are items that the inventory does not have in there. It was obvious that it was poorly done.
The estate agency stated that they can do the inventory check out or that I can do it.
​​​​​​​Does an inventory check in/out clerk have to have a qualification? Is it better if I do it? Also the check out fee is £60 and the estate agency told me that this will be deducted from the deposit. If I do the check out, do I keep the £60?
Can I claim money back from the estate agency for the fact that the inventory was so poorly done? I can see myself having issues with items missing or being wrong in the house after move out.

Thanks all.

Hippogriff

If the Agent is telling you the fee is £60 and deducted from the Deposit, then it sounds like they have intentions of effectively charging that to the Tenant, not you. Best to seek clarity, and best to ensure the Tenant was made aware of that.

No qualification is needed to do a Inventory, Check-In or Check-Out... I do them myself... Letting Agents generally have no qualifications, not even a C GCSE in Maffs, and they do 'em.

Can you claim money back from the Agent? Unlikely. Keeping striving to find the end of the rainbow, though...

You can see yourself having issues... but you haven't yet. Why worry about things that haven't happened?

There's plenty of crap in the world that has happened to worry about.

kesm

In the tenancy agreement it states that the inventory check out has a £60 fee payable by the tenant. If I do the check out do I then keep the £60?

Hippogriff

You mean that you're trying to get the Tenant to pay you for doing the Check-Out?

Sure, why not. ;-)