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Letting Agent refusing to provide tenant contact details

Started by LettingAgentsAreScum, April 05, 2012, 06:50:23 PM

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LettingAgentsAreScum

Good evening.

We have house let which is managed through a letting agent. The management agreement contains a clause whereby we are refused access to the tenants contact details. I am convinced that the agent is not acting in my best interests and wanted to know what steps i can take. He is also charging a £300 exit fee and don't believe this to be appropriate/reasonable.

Any thoughts would be greatly appreciated.

Regards,

Raj.


Jeremy

Hello Raj,

I think you have two choices:
+ wait for the current tenant to leave and end your relationship with your agent at this time, cost free
+ cite the fact he is not acting in your best interests as a reason to say the contract is voidable.  Agents are wise to this, so it would need to be a good reason, which the agent refuses to fix.

Hope this helps.

Topseyt

I have always had the contact details of all of my tenants.  Your agent is talking rubbish.


ciaraboo

Agents do tend to talk a lot of rubbish.

Some agents are great and really deserve their cut of the rent. But there are far too many bad ones out there. It is an unregulated industry, anyone can become a letting agent without qualifications. I know a lot of estate agents have started to offer letting services because the selling market is dead.

Your agent is talking a load of bull, wait for the agreement to end then exit it cost free.

LettingAgentsAreScum

All

Many thanks for all your help.

Much appreciated.

One other question. Has anyone experienced automatic renewal of Management Contracts?

Topseyt

Not sure what is meant by automatic renewal of Management Contract myself.   :-\

Does it mean that when a tenancy agreement reaches its expiry but the tenant stays put and it is allowed to go onto a periodic (month by month basis)?  I have done that before, and it is perfectly legal as far as I know.